Prices are subject to change without notice. All sales are final. Knox & Sons accepts VISA, MasterCard, American Express and Discover credit cards and debit cards with the VISA or MasterCard logo. We also accept net-bank transfers from Scandinavia and Europe, we do not accept checks or money orders. All transactions are processed throughout our secure PayPal checkout.
Knox & Sons is a secure web site. Customer information is kept private. We understand you value your privacy. We will never sell, lease, rent, or give away any personal customer information with a 3rd party (unless compelled to do so by legal authority or instrument). We will only use personal information (such as e-mail addresses) for the purpose it was given. For example, if you request information and give us your e-mail address, we will respond via email with the information requested. We will continue to use your email for direct business communications.
Industry-standard encryption technologies – including, but not limited to, SSL (Secure Socket Layer) technology – are used when transferring and receiving transaction data exchanged with your payment. Security measures are in place at our location to protect against the loss, misuse or alteration of information collected at our website.
Definitions – Restored, Vintage, Used, New, Like New, NOS … To Name a Few
This web site sells both new and used items. Here is our definitions of, but is not limited to, these terms used to describe items.
Restored – Return something to a former condition. This does not mean new condition, but rather a condition in which the item will function as it was intended.
Vintage – Refers to a past time period. It may also indicates that an item is used.
Used – Not new. Previously owned. Partially consumed.
New – Not previously used or owned. Manufactured in the last 2 years.
NOS ( New Old Stock ) – In original condition; not worn or used. Manufactured More than 2 years ago.
Like New – Partially consumed yet it is in a condition similar to a new, unused item.
Product Colors & Sizes
Although we make every effort to provide true and accurate colors for the items we sell, we cannot guarantee the color(s) viewed on your display will be an exact match to the actual material color(s) delivered due to variations in individual computer and monitor settings that prevent accurate display color(s) as presented.
All finished sizes of items advertised are based on information provided by the manufacturer of the item. Sizes may vary slightly depending on conditions during manufacturing, production, dye lot, and material content.
Shipping and handling
All orders will be processed and shipped 2-5 business days of receipt of an in stock order. At times, circumstances beyond our control will require additional shipping time. Deliveries during the busy holiday season, large orders may take considerably longer. All orders made inside Denmark will ship with the Royal Danish Post Priority unless otherwise requested or specified. The Royal Danish Post can be Priority Mail or Parcel Post depending the weight, size and shipping zone.
We do ship internationally. We use Danish First Class Mail International “Track and Trace” for all international shipments unless otherwise requested or specified. We cannot be held responsible for any taxes or duties that can be charged at customs from the receiving country. Please check with your local duties offices.
For international orders not listed , please use the contact form for shipping quotes or information.
Returns and damages
All items from Knox & Sons are packaged and protected to a very high standard for shipping. It is down to my own discretion whether or not I will accept to refund you or offer you a replacement. If you a problem with your item use the contact form.
Cancellations will be accepted prior to order shipping only. All cancellations must be in writing send via e-mail only from the email account used to place the order. If the order in question has already shipped or was not canceled due to shipping procedures, then the customer will be responsible for the return of item(s) per our return policy.
Knox & Sons offices will be closed during all major holidays
Most returns and exchanges are subject to a 12% restocking fee. This restocking fee will be deducted from your refund.
Web Site Content and Design
Pursuant to Title 17, United States Code, Section 512c, it is in violation to modify, enhance, reproduce download, upload, republish, post, copy, clip, scan, sell, exhibit, publish, license or otherwise distribute any of these images without the written permission or express consent of the artist and, or the owner.
All pictures unless determined otherwise are considered the sole property of Knox & Sons.
Any unauthorized use of the images from Knox & Sons violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.
The design and layout is protected by the United States and International law and other intellectual property proprietary rights and may not be copied or imitate in whole or in part.
We perform custom restorations and original restorations. A custom restore is defined as the complete dis-assembly of a straight razor, clean & polish blade, re-build straight razor with hand made or manufactured replacement scales, and hone the blade to shave ready state. An original restoration is defined as clean & polish blade, clean & polish scales (handles), and hone the blade to a state where it is again possible to shave with.
We will not be responsible for scales that break during an original restoration. You have been warned that the scales can break during the restoration process. Replacement scales can be provided for an additional fee to be determined at the time of the request.
If your razor has sentimental value do not ask to have the pivot tighten, unless you accept the risk that the scales can break in the process.
When submitting an order through our web site, or when relying on any information obtained from our web site or when communicating via email, phone, you acknowledge and accept in their entirety the above terms and conditions.
We reserve the right to cancel, refuse or limit quantities of any order placed if accepting said order would impose any unreasonable obligation, risk or liability on us. Any such order may be cancelled in whole or in part and refunded appropriately. We reserve the right to cancel or refuse orders for items that were listed with any error including but not limited to an incorrect price, description or image.
All agreements contingent upon strikes, accidents, acts of God or delays beyond our control.
Cancellation of Customer Work
In the event of cancellation by the Client, the following cancellation payment shall be paid by the Client for any work: (A) Cancellation prior to the finished Work being completed: Time and material up to date of cancellation; (B) Cancellation due to finished Work being unsatisfactory: Time and material up to date of cancellation; and (C) Cancellation for any other reason after the finished Work is completed: Time and material. In the event of cancellation, the Client shall also pay any expenses incurred and the Knox&Sons shall own all rights in the Work. The billing upon cancellation shall be payable within seven calendar days of Clients notification to stop work or the delivery of the finished art, whichever occurs sooner.
Limitation of Remedies
In no way shall Knox & Sons be liable for any damages beyond the scope of the Work contracted, consequential or other wise. Knox & Sons and its suppliers’ entire liability and the Clients exclusive remedy shall be, at our option to repair or replace the Work contracted with like work or similar Work created by Knox & Sons.